Audi Q5 - Specifications download pdf (Page 79)

Looking after your Audi

The experts in Vorsprung durch Technik

Our Audi Approved Master Technicians

have undergone an impressive 100,000

hours of training over a 10-year

programme to ensure they have the latest

technical expertise for maintaining and

servicing your Audi. All our Service Advisors

undergo a specialist induction and training

to ensure they are Audi professionals and

able to talk to you about any issues you

may have with your Audi vehicle.

Servicing tailored to your needs

Regular servicing is key to safeguarding

your Audi’s performance and a full Audi

service history could help you enhance

the future re-sale value. To make

servicing easy, the Audi Service Schedules

have been designed to work with your

individual driving style and vehicle.

We offer two different schedules: the Fixed

Inspection Service and the Flexible Service

schedule. The conventional Fixed Inspection

Service schedule has fixed intervals for the

Oil-change Service and Inspection Service,

which are determined by time and distance.

With the Flexible Service schedule, the

Inspection Service intervals are also fixed

but the Oil-change Service intervals are

variable. Sensors take account of driving

style and conditions to determine when

the Oil-change Service is required and the

driver is informed via the on-board service

interval display.

The choice of Service Schedule will depend

on journey type and mileage as well as

individual driving style and conditions. The

table to the right can be used for guidance

but your Audi Centre will help you to

determine the most suitable Service

schedule for you based on your individual

circumstances and preferences.

Your convenience comes first

At Audi you can choose from a range

of convenient services that suit your

needs. Why not book a ‘service while

you wait’ appointment* and enjoy our

complimentary refreshments while

your car is with us? Or, if you need to

be mobile, take advantage of one of

our courtesy cars which we can even

deliver to you.* We guarantee we can

service your Audi within 5 days without a

courtesy car or within 10 days if you need

transport. We will also ensure your car is

returned to you with a full valet.

Audi Genuine Parts

You can rest assured that only Audi

Genuine Parts will be used on your

vehicle. What’s more, Audi parts and

labour come with a 2-year guarantee.**

No hidden costs

We believe strongly in transparency

when it comes to our prices. For added

peace of mind, we will give you a

quotation over the phone for the work

you have requested and email you the

price confirmation. We’ll consult you if

any additional work on your car is needed

when it is with us. We won’t carry out

any extra work without asking your

permission first.

All part of the service

Whenever we see an Audi for a

service, we connect it directly to our

headquarters in Ingolstadt which enables

us to check your car’s software and

make sure it’s as up-to-date as possible.

If the factory has released a software

upgrade for your model, it can be applied

immediately – improving anything from

your car’s efficiency to the precision of

its parking system.

Audi Roadside Assistance

Your new car comes complete with 3

years’ complimentary roadside assistance

and recovery across the UK, provided

by Automobile Association Insurance

Services Limited. Also included is

roadside assistance throughout Europe,

managed by Automobile Association

Insurance Services Limited.

For further information and terms and

conditions please visit audi.co.uk

*Subject to availability.

**Excludes wear and tear.

Flexible Service Schedule

Vehicle usage:

Mileage

More than 10,000 miles per annum.

Motorway and main road driving.

Mainly longer distance journeys.

Constant speeds.

Service Intervals:

Oil-change

Service

Variable to a maximum of every

19,000† miles/2 years

Inspection

Service

Fixed to every 19,000

† miles/2 years

Fixed Inspection Service Schedule

Vehicle usage:

Mileage

Less than 10,000 miles per annum.

Mainly city/town centre driving.

Short journeys.

Service Intervals:

Oil-change

Service

Fixed to every 9,000† miles/1 year

Inspection

Service

Fixed to every 19,000† miles/2 years

When a vehicle is frequently used in the following

conditions, we recommend a Fixed Inspection

Service Schedule, regardless of mileage:

Uneconomical driving styles, e.g. heavy acceleration

and braking, constant use of high revs

High engine-loading conditions, e.g. frequent

towing and hill climbs

†As indicated by the service interval display. Mileages

are approximate as the Service I

ndicator system uses

kilometres as its distance measurement.

The Audi

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